FAQ
General
VIAS is an all-in-one student information system that allows schools to manage all aspects of the student life cycle.
VIAS supports every aspect of your institution. From managing student data to enhancing academic experiences, the need for efficient and comprehensive solutions has never been greater. VIAS revolutionizes the way higher ed institutions operate and empower their students. Here's how:
VIAS streamlines administrative tasks, enabling institutions to manage student data effortlessly. From enrollment to graduation and beyond, it automates processes, reducing manual errors and saving valuable time. Administrators can focus on strategic planning instead of drowning in paperwork.
The heart of any higher ed institution is its students. An SIS empowers students with easy access to their academic records, class schedules, and financial information.
With VIAS in place, institutions can harness the power of data analytics. They can gather insights into student performance, enrollment trends, and program effectiveness, enabling data-driven decision-making for continuous improvement.
Effective communication is vital in higher ed. VIAS provides a centralized platform for students, faculty, and staff to communicate efficiently. Announcements, notifications, and updates can be disseminated promptly, fostering a more connected and informed community.
Student data security and compliance with regulations like FERPA are paramount. VIAS ensures that sensitive information is protected and institutions adhere to legal requirements, maintaining trust and integrity.
Institutions can optimize resource allocation by understanding enrollment trends and faculty workloads. This leads to cost savings and a more efficient allocation of resources, ultimately benefiting both students and staff.
A good SIS is flexible and scalable. It can adapt to the unique needs of each institution, whether it's a small college or a large university. This adaptability ensures that VIAS continues to serve the institution as it grows and evolves.
In today's competitive higher ed landscape, institutions must differentiate themselves. VIAS can be a unique selling point, attracting tech-savvy students who prioritize institutions that embrace technology for a more streamlined and modern experience.
VIAS can extend its utility beyond graduation by facilitating alumni engagement. Alumni can stay connected, access transcripts, and contribute to their alma mater's success.
Yes! Our all-in-one solution includes centralized document storage with enhanced security and seamless accessibility for all departments and students.
Our agile solution offers tailored automation and workflows to optimize processes, minimize errors, and enhance productivity. Automation that sends all student documents and immediately routes them to the correct departments and individuals. Automatically stores completed documents to the correct student profile.
Automated document routing system that efficiently sends student documents to the appropriate departments and individuals while also ensuring that completed documents are accurately stored in the corresponding student profiles.
The built-in electronic signature function allows for increased convenience, improved security, and faster document processing. Reduce paperwork and eliminate the need for physical signatures or a third-party e-signature solution.
VIAS offers the best of both worlds. VIAS offers the advantages of a built-in, lightweight Learning Management System (LMS) with essential features. If your institution already relies on a preferred LMS such as Canvas, Blackboard, D2L, and others, our platform effortlessly integrates with industry-leading providers, ensuring a smooth and tailored educational experience.
VIAS offers a lightweight CRM solution with centralized communication capabilities, including an activity log, meeting scheduling, email and text communication, notifications, and reporting. Additionally, VIAS's open API enables seamless integration with industry-leading CRM providers, allowing organizations to leverage tools that work best for your needs and requirements.
VIAS supports every aspect of your institution. From managing student data to enhancing academic experiences, the need for efficient and comprehensive solutions has never been greater. VIAS revolutionizes the way higher ed institutions operate and empower their students. Here's how:
Reduce staff workload and printing with easily generated audits and auditor-based login capabilities that enable you to build and share an audit file in a matter of seconds.
VIAS equips institutions with fast and accurate reporting capabilities that support requirements from government and accrediting bodies.
Reporting
Yes! VIAS features access 90+ built-in reports with real-time data to satisfy accreditation, SAP, 90/10, Gainful Employment, IPEDS, and HCM1 and more. Generate required government reports and business reports with a click of a button.
VIAS empowers your institution to swiftly extract data-driven insights from all departments with over 90 pre-built reports.
VIAS provides institutions with efficient and precise reporting features that meet the demands of government and accrediting organizations. Obtain all essential reports necessary to fulfill federal, state, and accrediting body obligations.
Real-time reports will enable your institution's accounting department to manage its operation and help maximize business efficiency. Quickly analyze the financial health of your institution while leveraging data to make informed decisions.
VIAS offers functions that support your financial aid department with tracking and reporting capabilities essential to compliance and business operations. Generate tedious, time-consuming reports with the single click of a button.
Reporting functions allow the end user to create custom reports to better track key metrics such as applications received, application status, conversion rates, etc. These reports can help your higher learning institution better identify areas where there is an opportunity for improvement in your admissions process and allow for real-time data-driven decision-making.
VIAS is designed to simplify the complex process of managing career services on campus. With its easy-to-use interface and advanced analytics capabilities, VIAS provides actionable insights that enable career services teams to make data-driven decisions and track the success of their student initiatives.
Security
VIAS has been specifically engineered to provide best-in-class security for our customers, their students, and their employees. In today’s environment, protection of sensitive information is essential. VIAS goes beyond FERPA requirements to provide the secure architecture you need to sleep soundly in the knowledge that your data is locked down against both external and internal threats.
Yes!
Yes! VIAS uses role-based software permissions. Individual users are granted specific access rights and privileges within VIAS based on their roles or responsibilities within an organization. This approach offers a security advantage by limiting access to only what is necessary for each role, reducing the risk of unauthorized access, data breaches, and misuse of sensitive information. It ensures that users can only perform actions relevant to their job functions, enhancing data protection and overall system security.
We will! Field encryption and data masking will be included in VIAS 2.0.
Cloud Architecture
Yes! VIAS uses Amazon Web Services (AWS) as our cloud infrastructure provider. With this comes best-in-class security solutions and services
Yes!
Yes!
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Integrations
Yes! VIAS excels at integrating seamlessly with a variety of solutions. Our commitment to compatibility and interoperability is a cornerstone of our platform's success.VIAS's open API is the key to this smooth integration. It serves as a bridge between our system and other software solutions, allowing data to flow freely and accurately. This means that information remains consistent across all integrated systems, eliminating discrepancies and ensuring data accuracy.Whether you're working with leading ed tech solutions or industry-specific software, VIAS's open API ensures that your institution's data remains synchronized and up-to-date across the board. This seamless integration not only enhances efficiency but also empowers your institution with a holistic view of information, enabling better decision-making and a more streamlined workflow. VIAS isn't just a standalone solution; it's the catalyst for a harmonious tech ecosystem that fosters success.
At VIAS, we understand the importance of flexibility when it comes to integrating with your existing solutions. We take pride in our ability to seamlessly connect with your current systems, ensuring a smooth transition and minimal disruption. Our existing integration network with the leading ed-tech solutions makes VIAS the go-to choice for educational institutions looking to harness the power of cutting-edge technology. Our open API extends that flexibility even further, enabling integration with a wide range of solutions beyond the educational sector.
VIAS was founded by school operators, and we understand the significance of a connected and harmonious campus. Our solution is deeply rooted in the understanding of educational institutions' needs, making a seamlessly integrated campus a fundamental pillar of our solution. VIAS enables your institution to operate cohesively, with data accuracy and streamlined communication at its core, reflecting our commitment to enhancing the educational experience from an insider's perspective.
Yes! VIAS integrates with some of the industry's leading LMS providers, including:
Use a different LMS or a proprietary solution? No problem! Our open API enables VIAS to integrate seamlessly with your preferred provide.
Yes! VIAS has existing integrations with advanced CRM solutions including:
Use a different CRM or proprietary solution? Our open API allows for seamless integrations with real-time consistency across a variety of CRM tools.
Yes! Managing financial aid disbursements and other third-party payments can be challenging for schools. That’s why the VIAS software offers automated third-party payment distributions, making it easy to streamline this process. Our software offers integrations with the top financial aid packaging solutions, including:
Don’t see your financial aid servicer listed? Not a problem! Our open API enables VIAS to integrate with your preferred provider with ease.
Financial Aid
No, but VIAS knows managing financial aid disbursements and other third-party payments can be challenging for schools. That’s why the VIAS software offers automated third-party payment distributions, making it easy to streamline this process. Our software ensures smooth integrations and accurate data, so schools can manage their financial aid process with ease. Our top priority is making life easier for administrators, staff, and students alike. With the VIAS software, schools can ensure that students receive their funds quickly and with accuracy, improving the overall experience.
Yes!
Yes! With VIAS you can manage and process payments.
Accounting
No. VIAS Campus Management software allows schools to optimize their back-office tasks and enhance their financial forecasting. Our software integrates with preferred accounting software, eliminating the need for separate books and record keeping. The VIAS tool integrations include:
Yes! VIAS offers revenue recognition for clock and credit hour + term and non-term base.
We provide all transactions that allow schools to report on 90/10.
Student Services
Answer
We will! VIAS 2.0 will feature a self-service enrollment.
Yes!
Yes!
Yes!
Customer Services
VIAS sets the standard for best-in-class customer service. Our dedicated team of customer service representatives, all based in the US, possess deep expertise and extensive experience in higher education. We understand the unique challenges of your institution and custom-tailor trainings to meet your specific needs, ensuring you get the most out of our platform. In addition to personalized training, we provide a wealth of resources, including a comprehensive knowledge base, tutorial videos, and ongoing training opportunities. With VIAS, you gain access to a powerful student information system and a committed partner dedicated to your success and satisfaction.
Admissions
Yes! VIAS brings together lead management, lead assignment, and duplicate lead merging so your admissions department can make informed decisions about marketing and recruiting.
Yes!
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